When I connected with janrain to resolve the issue described here, they were more than helpful. In fact, I have to quote them, because this is what companies should be like:
“We certainly test on ie 6,7,8,9, and would love to get your situation smoothed out.”
The scary part came a little while later…
“The cause is likely to be configuration based on the browser. Browser security settings should be set to default for testing. Temporarily disable all toolbars and add-ons. Clear caches and cookies (at least for your site domain and rpxnow.com.”
Oh yeah. I've heard that one before. So I was a bit skeptical.
On the other hand, I happened to be in a crowd and asked some people nearby with Windows 7 to see what happened to them when they tried to log in. It was one of those moments. Everything worked perfectly for everyone but me…
Gathering my courage, I pressed the dreaded configuration reset button as I had been told to do:
Then I re-enabled all my add-ons as janrain suggested. And… everything worked as advertised.
So there you go. Possibly I did something to my IE config at some point – I do a lot of experimenting. Conclusion: if any of you run into the same problem, please let me know. Until then, let's consider the incident closed.
I hate to say it – too good to be true – the problem has returned again. I did nothing, nothing…
Deleted cookies. No improvement. Deleted one of my plugins. Now it works properly. Continuing to watch.
Just discovered I can no longer log into my bank account because the reset blew away my stored secrets. Mixing of Cookies and Credentials is as unseemly as it is common.
” Browser security settings should be set to default for testing.” this is sop during testing.
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